Privacy Policy – “ChatUp”

Version Release Date: November 5, 2023

Notice Version: 1.0

Data Controller Contact Information

Emerald Labs LLC

Email: chatup@emeraldlabs.ai

This Privacy Policy governs the privacy policy of our Services (as defined in the most current version of our Terms of Service).

Our Privacy Policy tells you what personal data and non-personal data we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our Privacy Policy also explains certain legal rights that you have with respect to your personal data. Any capitalized terms not defined herein will have the same meaning as where they are defined in the latest version of our Terms of Service.

Definitions

Communications and Emails

When we communicate with you about our Services, we will use the email address you provided to us as a User (if you provided us with one). We may also send you emails with promotional information about our Services or offers from us unless you have opted out of receiving such information.

Sharing Information with Third Parties

Legally Required Releases of Information

We may be legally required to disclose your Personal Data if such disclosure is:

Disclosures to Successors

If our business is sold or merges in whole or in part with another business that would become responsible for providing the Services to you, we retain the right to transfer your Personal Data to the new business. The new business would retain the right to use your Personal Data according to the terms of this Privacy Policy as well as to any changes to this Privacy Policy as instituted by the new business. We also retain the right to transfer your Personal Data if our company files for bankruptcy and some or all of our assets are sold to another individual or business.

Retaining and Destroying Your Personal Data

We retain information that we collect from you (including your Personal Data) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it.

Updating Your Personal Data

You can update your Personal Data using services found on our Services. If no such services exist, you can contact us using the contact information found at the top of this notice and we will help you. However, we may keep your Personal Data as needed to enforce our agreements and to comply with any legal obligations.

Revoking Your Consent for Using Your Personal Data

You have the right to revoke your consent for us to use your Personal Data at any time. Such an opt out will not affect disclosures otherwise permitted by law including but not limited to:

If you want to revoke your consent for us to use your Personal Data, send us an email with your request to: chatup@emeraldlabs.ai.

Protecting the Privacy Rights of Third Parties

If any postings you make on our Services contain information or data about or owned by third parties, you must make sure you have permission to include that information in your posting. While we are not legally liable for the actions of our Users, we will remove any postings about which we are notified, if such postings violate the privacy rights of others.

Links to Other Websites or Apps

Our Services may contain links to other websites or apps. These websites or apps are not under our control and are not subject to our Privacy Policy. These websites and apps will likely have their own Privacy Policies. We have no responsibility for these websites and applications and we provide links to these websites and apps solely for your convenience. You acknowledge that your use of and access to these websites and apps are solely at your risk. It is your responsibility to check the Privacy Policies of these websites and apps to see how they treat your Personal Data.

Protecting Children’s Privacy

Under no circumstances do we knowingly collect Personal Data from children under the age of 13. If you are a parent, guardian, or holder of parental responsibility and believe that your child is using our Services, please notify us. We will investigate any notification and if appropriate, delete the Personal Data from our systems. Users aged 13 to 18 must have consent from a parent or guardian to use our Services. We do not verify the age of our Users nor do we bear any liability in this regard.

Users that are Resident in the European Economic Area

If you are resident in the European Economic Area (EEA), you have the following rights regarding your Personal Data:

To exercise these rights, please contact us using the contact information provided.

If you are an EEA resident, your Personal Data may be processed under legal bases including necessary service provision, legitimate interests, compliance with legal obligations, or with your consent.

Our Email Policy

By providing your contact information to us, you agree to receive communication from us or our affiliates. You may unsubscribe from certain communications by notifying us at chatup@emeraldlabs.ai. We will not sell, rent, or trade your email address without your permission, except in the sale or transfer of our business or in the event of bankruptcy.

Your California Online Privacy Rights

Emerald Labs LLC complies with the California Business and Professions Code §§ 22575-22579. California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. For questions, contact us at chatup@emeraldlabs.ai.

Our Security Policy

We implement technical, administrative, and organizational measures to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure. You should take special care in deciding what information you transmit via our Services or email. We are not responsible for circumvention of any privacy settings or security measures on our Service or third-party websites.

Retention and Changes to Our Privacy Policy

We retain Personal Data only as long as necessary for the provision of our Services or other legitimate business purposes. We reserve the right to change this Privacy Policy and will notify Users of any significant changes. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.

Questions About Our Privacy Policy

If you have any questions about our Privacy Policy, please contact us using the information provided at the top of this document.